FAQ

Got Questions?

Find quick answers about shipping, returns, and shopping with EF Home Value.

  • Are your products new or refurbished?

    EF Home Value offers new, open-box, and overstock items.

    Every product undergoes quality verification to meet our performance standards.

    We clearly label each item’s condition on its product page, so you always know exactly what you’re getting. No surprises, just honest value.

  • What makes EF Home Value different from other online stores?

    At EF Home Value, we focus on authenticity, affordability, and accessibility.

    All our products from furniture to home electronics are sourced directly from top North American retailers. Each item is inspected and verified to ensure quality and real value for our customers in Canada, Nigeria, and worldwide.

  • How long does delivery take?

    Within Canada most orders ship within 2–5 business days.

    For International Orders delivery times vary based on destination. Customers outside Canada are notified via email once their order arrives in their country.

    For updates, contact info@efhomevalue.com we’re always here to help.

  • What is your return or exchange policy?

    We offer a 30-Day Return or Exchange Guarantee for most products.

    If your item arrives damaged, defective, or not as described, simply reach out within 30 days of delivery.

    We’ll arrange a replacement or refund once the product is returned in its original condition.

    (Certain items, such as clearance or heavily discounted products, may have limited return eligibility.)

  • Do you ship outside Canada?

    Yes! 🌍

    EF Home Value proudly delivers to Nigeria and other international locations.

    While only Canadian orders can be tracked online at the moment, we keep all international customers updated by email once their package is on the way.

    For special shipping requests or bulk orders, please contact info@efhomevalue.com

  • Have Any Question That is Not Here?

    Please contact info@efhomevalue.com We would be most kindly to Answer Your Questions Within 24Hours.